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I need a help from you, we required a Service Call Co-ordinator at Vidyavihar location.

India, Rajasthan, Vidyavihar
Published 4 years ago
ID #355
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I need a help from you, we required a Service Call Co-ordinator at Vidyavihar location.
India, Rajasthan, Vidyavihar,
Published 4 years ago

Description

I need a help from you, we required a Service Call Co-ordinator at Vidyavihar location.



Role & Responsibility:
Attending the Service Desk Calls
Not specific to any one customer.
Any call landing on Service desk need to be attended
Engineers to be routed and assigned accordingly
Call monitoring
Call closure to be updated.
Measurement of desired SLA (Customer Wise)
Preparation of MIS
Escalation Matrix to follow
Feedback from Corporate customer on call closures.
* Good communication & Pleasant Look

Can join immedidiately

Qualification: Any Graduate

Working Time:

9 hours working duration
mostly in second shift till 10:00 pm
Salary: 14,000 to 18,000 p/m

If you know anyone please refer, ask them to give me a call to 8850691675 or send cv to divya.harish@proboxindia.com

Regards,
Divya Harish
Manager HR
Probox Solutions (India) Private Limited

 

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    Registered on 12. Jan 2018
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    Seller's picture
    Private person
    Registered on January 12, 2018

    Listing location

    India, Rajasthan, Vidyavihar
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